Healthcare

Healthcare is the largest single module in Orbit — a genuine hospital/clinic workflow, not a patient list bolted onto a generic CRM.

Patients & Encounters

• Patients — the core record: demographics, history, and every encounter, admission, and bill tied back to one patient.
• Encounters — a single visit, carrying coded diagnoses (structured diagnosis codes, not free-text notes) so conditions are queryable and reportable, not just documented.
• Appointments — scheduled visits, checked against doctor/resource availability.

Doctors & Departments

Doctors are organized into departments, giving a structure for scheduling, billing, and reporting that mirrors how a real clinic or hospital is organized.

Admissions & Wards (ADT)

Full admit-discharge-transfer tracking for inpatient care:

• Wards — physical care units, each with individual beds.
• Admissions — a patient’s inpatient stay, tracking bed assignment over time.
• Bed transfers — moving a patient between beds/wards mid-stay, with a full bed-history timeline per admission, not just a single current-location field.
• Discharge — closes out the admission.

Prescriptions & Pharmacy

• Prescriptions — written against an encounter, dispensed through Pharmacy.
• Dispensing draws from the same Inventory & Warehouse stock engine as every other module — a dispensed medication is a real stock issue, so pharmacy stock levels stay accurate without a separate manual reconciliation step.

Lab Orders

Orders for lab work, tracked from request through result, tied back to the encounter that requested them.

Insurance & Billing

• Payers — insurance companies, each with a claims address for submitting claims.
• Plans — specific coverage plans under a payer, each with its own coverage percentage and copay amount, so a bill can calculate the patient’s actual out-of-pocket portion automatically.
• Billing — bills reference the encounter/admission they’re for and the insurance plan covering the patient, splitting a charge between what insurance covers and what the patient owes.

Analytics

Healthcare-specific reporting — patient volume, admissions, revenue — separate from the account-wide Reports builder, tuned to healthcare’s own metrics.

See also: Inventory & Warehouse for how pharmacy dispensing affects stock, and Accounting for how billing posts to the ledger.