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Sales

Sales in Orbit follows the natural lifecycle from quote to cash:

Quotation → Sales Order → Sales Invoice → Payment

  • Sales Quotations — draft pricing for a customer before they commit. A quotation converts directly into a Sales Order with one action, carrying its lines, pricing, and discounts across rather than requiring re-entry.
  • Sales Orders — the committed order. Draft orders remain editable (lines, quantities, pricing) until fulfillment starts.
  • Sales Invoices — a real, separate record from the order it came from, not just an order relabeled “invoiced.” This is what drives Accounts Receivable.
  • Customer Advances — payments taken ahead of invoicing, tracked separately so they net correctly against the invoice they eventually apply to.
  • Line-level and order-level discounts, either flat or percentage.
  • Editable unit price — override the catalog price per line when a deal calls for it, without needing a separate price-list workaround.

A Sales Invoice tracks its actual balance — recording a partial payment doesn’t mark the whole invoice paid. Accounts Receivable aging always reflects what’s genuinely still owed, not just whether any payment has been recorded.

Confirming a Sales Order’s fulfillment moves it through Orbit’s real warehouse engine — it reserves and deducts stock the same way every other module that touches inventory does, rather than adjusting a quantity field on the sales record directly. See Inventory & Warehouse for shipment tracking.

Sales Orders can be routed through Orbit’s approval workflow before they’re confirmed, the same generic approval system used across other modules.

See also: Purchase for the mirror-image flow on the buying side, and CRM for the leads/opportunities that turn into these orders.